Score from 2322 reviews
- Rua Garibaldi, 152, 95670-000 Gramado,
Brazil - 
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Highlights
Air-conditioned public areas and rooms
Modern fitness centre
Entirely smoke-free property
Daily room cleaning service
Swimming pool complex
Comfortable family rooms
Air-conditioned public areas and roomsModern fitness centreEntirely smoke-free propertyDaily room cleaning serviceSwimming pool complexComfortable family roomsAll accommodations are air-conditioned and feature a Smart TV, minibar, and bathroom, adorned with a classic décor. The larger suites include a seating area furnished with a sofa.
A daily buffet breakfast is offered, showcasing a variety of fruits, breads, and cakes. The bar is thoughtfully designed within a warm wooden structure.
Serrazul Hotel is situated 8 km from Canela Airport and 120 km from Porto Alegre's Salgado Filho International Airport. Public parking is available.
Please note that the property charges 10% service charge.At Serrazul Hotel Distributed By Intercity, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Serrazul Hotel Distributed By Intercity, all special requests are subject to availability and may incur additional charges.
At Serrazul Hotel Distributed By Intercity, guests under 18 may only check in if accompanied by a parent or legal guardian.
Suíte Superior Description, photos, price, amenities
- seating area,
- hardwood/parquet flooring,
- safe deposit box,
- soundproofed rooms,
- wardrobe/closet,
- hypoallergenic room,
- work desk,
- air conditioning,
- waste bin,
- bedside socket,
- heating,
- sofa,
- non-feather pillow (synthetic)
- shower cap,
- complimentary toiletries,
- body soap,
- shampoo,
- conditioner,
- private bathroom,
- toilet paper,
- shower,
- hairdryer,
- toilet
- telephone,
- cable tv channels,
- television (tv),
- satellite tv channels,
- flat-screen tv
- minibar
- bed linen,
- key card access,
- towels,
- lockers (in shared rooms/hostels)
- balcony,
- view,
- landmark view
- smoke detector
With a seating area and sofa, this air-conditioned suite features a cable TV, minibar and private bathroom.
Room size:
Suíte Superior - 36 m2
Bedroom 1 – Double bed
Max persons: 3 
Apartamento Description, photos, price, amenities
- waste bin,
- bedside socket,
- air conditioning,
- heating,
- wardrobe/closet,
- soundproofed rooms,
- hardwood/parquet flooring,
- safe deposit box,
- hypoallergenic room,
- non-feather pillow (synthetic)
- hairdryer,
- toilet paper,
- conditioner,
- shower,
- bidet,
- body soap,
- complimentary toiletries,
- private bathroom,
- toilet,
- shampoo,
- shower cap
- satellite tv channels,
- telephone,
- television (tv),
- flat-screen tv,
- cable tv channels
- minibar
- bed linen,
- lockers (in shared rooms/hostels),
- key card access,
- towels
- smoke detector
Equipped with heating and air conditioning, this room contains a cable TV, a minibar and a bathroom.
Room size:
Apartamento - 21 m2
Bedroom 1 – Single bed
Max persons: 3
Apartamento Vista Description, photos, price, amenities
- heating,
- wardrobe/closet,
- hardwood/parquet flooring,
- safe deposit box,
- air conditioning,
- bedside socket,
- soundproofed rooms,
- waste bin,
- hypoallergenic room,
- non-feather pillow (synthetic)
- toilet,
- toilet paper,
- complimentary toiletries,
- bidet,
- shampoo,
- conditioner,
- private bathroom,
- shower cap,
- body soap,
- hairdryer,
- shower
- cable tv channels,
- satellite tv channels,
- flat-screen tv,
- telephone,
- television (tv)
- minibar
- towels,
- bed linen,
- lockers (in shared rooms/hostels),
- key card access
- landmark view,
- view,
- city view
- smoke detector
Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views.
Room size:
Apartamento Vista - 21 m2
Bedroom 1 – Single bed
Max persons: 3
Suíte Description, photos, price, amenities
- safe deposit box,
- wardrobe/closet,
- air conditioning,
- soundproofed rooms,
- hypoallergenic room,
- heating,
- hardwood/parquet flooring,
- bedside socket,
- non-feather pillow (synthetic),
- waste bin
- shower cap,
- toilet,
- toilet paper,
- body soap,
- private bathroom,
- shampoo,
- complimentary toiletries,
- conditioner,
- shower,
- hairdryer
- telephone,
- flat-screen tv,
- cable tv channels,
- satellite tv channels,
- television (tv)
- minibar
- towels,
- key card access,
- lockers (in shared rooms/hostels),
- bed linen
- smoke detector
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit provides 1 bed.
Room size:
Suíte - 26 m2
Bedroom 1 – Double bed
Max persons: 2
Suíte Vista Description, photos, price, amenities
- heating,
- hypoallergenic room,
- non-feather pillow (synthetic),
- air conditioning,
- hardwood/parquet flooring,
- waste bin,
- wardrobe/closet,
- safe deposit box,
- bedside socket,
- soundproofed rooms
- toilet paper,
- shower,
- private bathroom,
- shampoo,
- toilet,
- complimentary toiletries,
- conditioner,
- hairdryer,
- shower cap,
- body soap
- telephone,
- television (tv),
- satellite tv channels,
- cable tv channels,
- flat-screen tv
- minibar
- bed linen,
- lockers (in shared rooms/hostels),
- towels,
- key card access
- view
- smoke detector
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
Suíte Vista - 26 m2
Bedroom 1 – Double bed
Max persons: 2
Choose your ideal room at Serrazul Hotel Distributed By Intercity
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Suíte Superior
- Apartamento
- Apartamento Vista
- Suíte
- Suíte Vista
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, on-site parking, wi-fi throughout the property
On-site activities & leisure
billiards table, table tennis facilities
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
in-room dining service, hotel bar, café/snack bar, selection of wine/champagne
Pools, spa & wellness
sauna access, gym/fitness studio, heated indoor pool, year-round indoor pool, temperature-controlled/heated pool, sunbeds and beach chairs, relaxing steam room, spa relaxation lounge, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
disabled-access parking
Reception & guest support
24/7 front desk, valet parking service, currency exchange service, excursion booking desk, baggage hold, guest concierge services, secure lockers
Shared spaces for guests
access to hotel garden, recreation/games lounge, guest lounge / tv room, patio/outdoor seating
Family & entertainment
professional babysitting/childcare, dedicated entertainment team, supervised kids' activity club, selection of board games/puzzles, secure indoor play zone
Cleanliness & housekeeping
efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility, restroom with support rails, secure key card entry
Property safety & security
in-room safety deposit box, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, access to qualified healthcare professionals
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is available, including designated accessible parking spaces.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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Frequently Asked Questions (FAQ)
- Suíte Superior
- Apartamento
- Apartamento Vista
- Suíte
- Suíte Vista
